Connected Kent + Medway

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Choose Your Products

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Enter Payment Details

Step 3

Confirmation

Step 4

PAYMENT AUTHORISATION

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My Active Cards

Online Purchase History

My Account Settings

Payment Card

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Support

Contact Centre: 03000 41 99 96
Office hours: Monday-Friday (9am - 5pm)
Email: ConnectedSmartcard@kent.gov.uk

Payment Card Details

You currently have the following credit or debit card stored, which can be used for future purchases on your account.

Billing Details:

Payment Card Detail:

Name On Card:
Card Number:
Expiry Date:

Billing Details:

Different Billing Details

Title

First Name

Last Name

Post Code

Building Name

Street Address

Additional Locality Info

Post Town

County

Enter Payment Card Details

All fields are mandatory

Name On Card

Card Number

Expiry Date

Security Code

Payment Card Details

Please review your payment card details

Billing Details:

Payment Card Details:

Name On Card:
Card Number:
Expiry Date:

Clicking CONFIRM will authorise a validation transaction of £1 to be performed against this card. A minimum balance of £1 will be required for validation to be successful. You will not be charged for this transaction but it may appear temporarily on your statement.

Your payment card details have been successfully updated

An email confirmation will be sent to

Payment Card Details

Are you sure you would like to remove your linked payment card from your account?

Payment Card Details

You do not have a payment card stored on your account.

Buying new products is easier when you have your payment card details stored on your account.

Register Card

Enter card number

Register Stock Card

Your Card has been registered.

Register Stock Card

Purchase Card

Connected e-purse

Please choose the amount of credit you wish to add to your card.

Auto Top-Up

Do you want to activate Auto Top-Up so you never run out of credit?
When the balance on your card falls below £8 your card will be automatically topped up with money from your debit/credit card.

Auto Top-Up: Disabled

Choose your Auto Top-Up Amount

Please store my payment details securely and enable auto top-up of each time my Connected card falls below £8. I accept the terms and conditions for auto top-up.

Your Auto Top-up settings have been updated

Order Summary

£0.00

Total: £0.00

Purchase Card

Please confirm your order

Please ensure your details are correct before clicking 'Confirm'.

Products:

Deliver to:

Billing Details:

Payment Card Details:

Name On Card:
Card Number:
Expiry Date:

Order Total: £

Error

Payment cancelled. Payment card has expired. No payment has been taken.

Order Summary

Total: £

Order Confirmation

Thank you for ordering your card.

The card will be dispatched to the address below within the next 10 working days. If you have any questions or the card has not been received within this period, please telephone the Contact Centre on 03000 41 99 96.

Your order reference is:

Top Up Confirmation

Top-Up must be activated on your card.
Present your Connected smartcard to a reader (either on the bus or at a retail outlet). It can take up to 48 hours for the new settings to be applied so make sure you have enough cash on your card to cover this period.

RETURN TO ACCOUNT

Auto Top-Up Activation

Auto Top-Up must be activated on your card. Present your Connected smartcard to a reader (either on the bus or at a retail outlet). It can take up to 48 hours for the new settings to be applied so make sure you have enough cash on your card to cover this period.

RETURN TO ACCOUNT

Deactivate Auto Top-Up

Auto Top-Up must be deactivated on your card. Present your Connected smartcard to a reader (either on the bus or at a retail outlet). It can take up to 48 hours for the new settings to be applied so make sure you have enough cash on your card to cover this period.

RETURN TO ACCOUNT

Replacement Card

Your card has been blocked and a new card has been requested.
You should receive your new card within 10 days.

RETURN TO ACCOUNT

Blocked Card

Your card has been blocked.

RETURN TO ACCOUNT

Products on Card

Balance: £
Max Value: £50.00

Auto Top-Up:

Choose your Auto Top-Up Amount

Please store my payment details securely and enable auto top-up of £ each time my Connected card falls below £8. I accept the terms and conditions for auto top-up.

Would you like to disable Auto Top-Up?

Would you like to enable Auto Top-Up?

When the balance on your card falls below £8 your card will be automatically topped up with money from your debit/credit card.

Usage History

Enter Payment Card Details

Billing Details

Different Billing Details

Title

First Name

Last Name

Postcode

Please provide at least one field Building Name or Street Address

Building Name

Street Address

Additional Locality Info

Post Town

County

Payment Card Details

All fields are mandatory

Name On Card

Card Number

Expiry Date

Security Code

Order Summary

Total: £

Auto Top-Up Activation

Please confirm your order

Please ensure your details are correct before clicking 'Confirm'.

Billing Details:

Payment Card Details:

Name On Card:
Card Number:
Expiry Date:

Clicking confirm will authorise all Auto Top-Up payments to be taken from this card and for a validation transaction to be performed against it. A minimum balance of £1 will be required for validation to be successful. You will not be charged for this transaction but it may appear temporarily on your statement.

Replacement Card

Please confirm your order

Please ensure your details are correct before clicking 'Confirm'.

Billing Details:

Payment Card Details:

Name On Card:
Card Number:
Expiry Date:

Order Summary

Total: £

Online Purchase History

Full Usage History

Payment Card Details

Edit Payment Card Details

Your Auto top-up is managed by a card that expires on .
You can configure another card, using the form below.

Name On Card

Card Number

Expiry Date

Security Code

Store these payment card details for future purchases

Remove

Billing Details

Title

First Name

Last Name

Gender

Date Of Birth

Post Code

Building Name

Street Address

Additional Locality Info

Post Town

County

Please provide a daytime contact number

Home Number

Mobile Number

E-mail

Confirm Email Address

Block This Card

Selecting NEXT will block this card and it can no longer be used for travel.

Do you want to request another card to replace the blocked card?

Yes

Please note that a replacement card will be sent within 10 days after your request is submitted.
This will allow for any outstanding journeys or top-ups made to be processed.
The final balance on your replacement card may therefore be different (higher or lower) than what is currently showing on your online account.
A processing fee of £7.50 will be charged to issue a replacement card.
If you do not request a replacement then any amount left on your card will be lost.
By submitting this request you are confirming your understanding of the above conditions for replacing a lost card.

Account Settings

Title

First Name

Last Name

Gender

Date Of Birth

Post Code

Please provide at least one field Building Name/No or Street Address

Building Name

Street Address

Additional Locality Info

Post Town

County

Please provide a daytime contact number

Home Number

Mobile Number

E-mail

Password

Confirm Password

Security Question

Secret Answer

Your email address is required in order to successfully process your application, we also may need to contact you in order to confirm eligibility or request a new photograph (if required). We may also send information updates regarding our products and services that could affect your planned journey such as temporary issues or downtime with the smartcard systems and also notifying you of cancelled or lost cards. We will process this information under legitimate interest to provide the service requested. We will not send you marketing related emails via this service, this requirement is separate from consent for marketing.

We would like to send you occasional marketing information such as offers, promotions and news relating to our products/services. If you are happy to be contacted please tick this box.

Participating bus operators may wish to contact you to seek feedback and send offers and updates. If you are happy to be contacted by any bus operators please tick this box.

I confirm that I am a parent/guardian of the applicant and that I am content for an account to be set up.

Purchase Card & Create Account

Card Authentication

Order Summary

Total: £